Know your Customer – the adage is timeless. Even in this age of technology and electronic processes all businesses boil down to knowing the customer, so an informed business strategy can be devised.
Dynamic 365 with Image X gives you the tools to document, measure and impact your customers through carefully designed sales, marketing customer service systems. Technically speaking, it is a combination of ERP and CRM.
Dynamics 365 Business Central
A cloud-based tool to connect data across your areas of work – customer service, sales, purchase, inventory, and finance departments, thus gaining a complete overview of your company's liquidity.
Dynamics 365 - Marketing and Sales
'Map' your customers' behavior and travel through your various communication platforms.
Create campaigns, keep track of leads, analyze your activities via in-built module, and optimize your actions.
Customer Relationship Management (CRM)
It aims to strengthen customer collaboration and structures efforts with potential customers. Keep track of your customer information and contact information. Use data (lice social media behavior) of existing customers to make more targeted product recommendations to generate leads.
Customer Relations is a real-time always evolving entity in this fast-moving world of competition and technology and your appropriate tools for that are just a phone call away.